NHTSA Complaint #11699713 — 2021 JEEP GRAND CHEROKEE FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11699713
Vehicle	2021 JEEP GRAND CHEROKEE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	October 23, 2025
Date Filed	November 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE ISSUE IS IN STARTING THE VEHICLE. WHEN I PUSH THE START BUTTON, THE VEHICLE STARTS, BUT THE ENGINE CONTINUES TO TURN WITHOUT STOPPING AND TURNING OVER. I THEN PUSH THE START BUTTON AGAIN TO TURN OFF THE ENGINE AND MAKE ANOTHER ATTEMPT, AND THEN IT WILL START NORMALLY. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST FEW WEEKS. ALSO, SOMETIMES WHEN YOU PUSH THE START BUTTON, NOTHING HAPPENS, AND THE VEHICLE WILL NOT START. IT TAKES A SECOND ATTEMPT TO START NORMALLY

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