NHTSA Complaint #11666469 — 2020 KIA SOUL ENGINE

Complaint Details

ODI Number	11666469
Vehicle	2020 KIA SOUL
Component	ENGINE
Date of Incident	May 30, 2025
Date Filed	June 12, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

While driving, the engine started to knock shortly before stalling. The car was restarted and then stalled again while to safely get it into a driveway. The check engine light did not come on until after the first stall (code P0014). As mentioned, these stalls occurred while driving at speed and on busy roads. The car was towed to a Kia dealership and found to have bad crankshaft bearings, requiring full engine replacement. Kia refuses to include this under a previous recall that admits engine damage could have resulted.

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