NHTSA Complaint #11666390 — 2017 HONDA RIDGELINE

I have a 2017 Ridgeline. I bought it brand new. Always keep up with the maintenance, keep it clean and well taken care of. I only have 45,000 miles on it. A few days ago the engine failed on me while on the freeway. Limped it off the freeway as it made a horrendous sound, like marbles in the engine. I had it towed, at a cost of $275. I took it to Honda. I told them I was aware of the NHTSA investigation into the the 2017-2019 Ridgeline reports of failing connecting rod bearings. They said they were not aware of that and it was not showing on the recall list for my specific vehicle . Their diagnostic came back requiring a short block replacement as "oil was coming from the oil pan rod bearing." They took it the warranty department, as the original warranty of 5yrs/60,000mi has passed. Honda is going to cover 75% of a $9,738.35 bill because of the low mileage on the vehicle, which brings the cost to "only $1,850." They’re giving me a 12 month/12,000 mile warranty on their work. They’re also recommending that I do a 100,000 miles service that would require a replacement of a timing belt, water pump, drive belt, etc. that would cost an additional $2,123.58. It seems a bit counterintuitive to do that service since I only have 45,000 miles on an eight year-old truck that has been kept up on its regular maintenance schedule. The initial cost to do the diagnostic was stated at $199. I received a call to approve $697 to break down the engine to do further evaluation. After receiving the results of their evaluation, I am now awaiting the estimate with a breakdown of costs. I have yet to receive that, but can provide it when available. The vehicle is still sitting at the Honda service center. I have also contacted Honda directly and have opened a case with them.