NHTSA Complaint #11665618 — 2016 HYUNDAI SONATA

I am reporting a serious safety concern involving my 2016 Hyundai Sonata Hybrid, which has experienced multiple hybrid system shutdowns while driving. This includes repeated complete power loss incident on I-90 beginning in June 2022, when my daughter was driving home after her hospital shift. The vehicle displayed a “Hybrid System Warning – Turn Off Engine” message and had to be pushed off the highway and towed. This was the first of several hybrid-related failures that culminated in a full engine replacement under warranty at 82,015 miles — and now, the same hybrid system warning has returned at 127,592 miles, well within Hyundai’s 150,000-mile hybrid warranty. Hyundai is currently denying coverage. I am requesting that NHTSA investigate repeated hybrid system faults and warranty denial patterns in Korean-manufactured Sonata Hybrids.