NHTSA Complaint #11665228 — 2019 CHEVROLET IMPALA

Last summer I was experiencing intermittent issues where the vehicle seemed to have a mind of its own while I was cruising. The steering wheel would randomly lock up as if it was forcing me to go straight on a curved road for example. It would happen a couple of more times until one day I was trying to go home from work and I saw a message indicating something along the lines of “Service: Power steering” followed by the same symptoms. I was able to temporarily remedy this by power cycling the vehicle for a couple of days until it went out completely, uttering me unable to effectively control the steering. I brought it to 2 difference dealerships and they charged me several diagnostic fees to assess that I needed a replacement power steering rack as the one in my vehicle had inexplicably short circuited. 5000 dollars later I managed to get it replaced but I notice similar issues for other vehicles by the same manufacturer within a similar span of model years being recognized in a recall for the exact same issues I was experiencing. Ive already attempted to reach out to General Motors and was given no suitable response to my claims.