NHTSA Complaint #11665115 — 2020 AUDI S5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11665115
Vehicle	2020 AUDI S5
Component	ELECTRICAL SYSTEM
Date of Incident	June 5, 2025
Date Filed	June 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Regularly my MMI will restart, screen goes blank, comes back and says I'm not the registered user. Then bluetooth won't work and I get park aid errors and no rear cross traffic or anything. Happens at least 2 times each way to and from work ( 45min ). I usually have to hard reset it twice to get things normal and an ignition cycle to get park aid back.

Related Complaints for the 2020 AUDI S5

Other ELECTRICAL SYSTEM Complaints

#11677943 — August 2, 2025 — MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing ...

#11677363 — July 30, 2025 — THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS...

#11676410 — July 26, 2025 — Audi MMI reboots constantly while the car is one. There is about 30 seconds between each reboot. This causes certain ...

#11676293 — July 25, 2025 — MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive...

#11675499 — July 22, 2025 — "The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key s...

Recent Complaints for the 2020 AUDI S5

#11677943 — BACK OVER PREVENTION: WARNINGS — August 2, 2025 — MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing ...

#11677943 — UNKNOWN OR OTHER — August 2, 2025 — MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing ...

#11677363 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — July 30, 2025 — THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS...

#11677363 — FORWARD COLLISION AVOIDANCE: WARNINGS — July 30, 2025 — THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS...

#11676791 — BACK OVER PREVENTION: WARNINGS — July 28, 2025 — I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my...