NHTSA Complaint #11664985 — 2020 INFINITI QX50

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11664985
Vehicle 2020 INFINITI QX50
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

Pulled out into an intersection with limited visibility. Once I got into my lane I observed a car behind me that I had not seen. I tried to accelerate to avoid being hit. My car began making a knocking sound with loss of power. The other car went around me on the shoulder to avoid a collision. Infiniti of Birmingham (Alabama) says that one of the bearings in the engine spun and there is metal shavings in the oil pan. They say I need a new engine with only 68,000 miles. They are “unsure” if Infiniti will warranty the cost of repairs. Absolutely ridiculous! Please help!

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