NHTSA Complaint #11664836 — 2016 FORD F-350

The contact owned a 2016 Ford F-350. The contact stated that while driving at 45 MPH, the vehicle was involved in a head-on crash. The air bags did not deploy. No warning lights illuminated. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact's wife, who is a certified RN took the contact to the local medical center. The contact sustained injuries to the back and neck. The contact sustained whiplash. In addition, the contact sustained inoperable disk injuries to his back. A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.