NHTSA Complaint #11664614 — 2021 FORD F-150

Since my truck was brand new, the infotainment screen very often blacks out so that I can not see navigation, back up camera, radio, etc. It keeps resetting itself until it comes back on. A couple of times when I brought it in for service I asked them to check it out and it was always "Seems to be working fine". Today I backed into a sign as the back up camera was frozen and I did not notice that it was not real time. After I hit the sign, the screen went black and then the Ford insigna came up and it repeated 3 times and then everything was fine. Ford service has never been able to fix it as the don't see it when they start the vehicle. I will start taking videos with my phone. Anyway now that the extended warranty just ran out, it is getting worse where it happens almost all the time. I talked to some friends and they tell me they have the same issue so you need to be aware that this dangerous situation might be a common problem.