NHTSA Complaint #11664406 — 2021 NISSAN ROGUE

The contact owns a 2021 Nissan Rogue. The contact stated while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The contact stated that the engine had overheated, and there was no warning light illuminated. The contact drove the vehicle to the shoulder of the road. The contact performed an inspection of the vehicle. The contact became aware that the coolant level was low. The contact refilled the coolant reservoir, and the vehicle was driven to the residence. The contact stated that the next day, the vehicle was driven four miles. The contact stated that when the coolant level was checked, the coolant level was low again. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The vehicle was then taken to the dealer; however, the failure was not duplicated. The vehicle was towed to another independent mechanic; however, the failure was not duplicated. The contact stated that the thermostat was replaced at 100,000. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 112,000.