NHTSA Complaint #11700851 — 2021 NISSAN ROGUE

The contact owns a 2021 Nissan Rogue. The contact stated while driving 35 MPH, the vehicle started bucking while changing gear. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the coolant level was low, and the safety system had engaged. There was no coolant leak found. After taking possession of the vehicle, the heat became inoperable. The contact noticed that the coolant level was low. The vehicle was taken back to the local dealer, where it was determined that the failure was possibly related to the EGR cooler. There was no indication of a leak. The part was on back order. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 102,000.