NHTSA Complaint #11664402 — 2016 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11664402
Vehicle 2016 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

On May 17, 2025, the engine in our 2016 Kia Soul seized up and was destroyed. It is within Kia’s 10 year/100,000 mile drivetrain warranty. They are refusing to honor the warrant stating there was a recall on the vehicle that we never got fixed. The only unrepaired recall on this vehicle involves the steering, nothing to do with the motor. They are trying to escape the responsibility that they have promised to the American consumer.

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