NHTSA Complaint #11664116 — 2020 KIA SPORTAGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11664116
Vehicle 2020 KIA SPORTAGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

My car shut down in the middle of the road one day to work on the 4/17/25. I toll the suv to dealer and I paid $299 to find out what is the problem and the problem is that I need a new engine that cause $10000 . I am cover under power train warranty to fix my engine and dealer warranty refuse to give me a new engine. They told drive to drive it home. While driving home it broke down again on 5/19/25. I paid $75 to toll it to my house. The first time it broke down I paid $139.05. While it was at the dealership I paid $1520 for rental. Kia knows that these engine is on recalls and refuse to repair instead they in danger my life every time the Kia break down. These are all out of pocket expenses that I paid when it broke down and they refuse to help me.

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