NHTSA Complaint #11664095 — 2019 HONDA ODYSSEY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11664095
Vehicle 2019 HONDA ODYSSEY
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

Nothing has happened yet, but I have been unable to get the connecting rod bearings inspected per the Honda safety recall notice. I contacted the Honda dealer in January of 2025 to have the bearings inspected, as well as to have the fuel pump replaced (also under recall). I wanted them both done at the same time. I set up an appointment for May 21st of 2025, because that date was the first mutually available date for the dealer and me. Later in the day, on May 21st, I got a call from the service department that my fuel pump was done, but they did not do the bearing inspection. I went to pick up the vehicle at the dealership only to find that the check engine light was on, so I had to leave the vehicle overnight so that the check engine light problem could be corrected. It was then that I was told that they could not do the connecting rod bearing inspection because the procedure requires a "special tool" and Honda had to send it to them. I find this strange because of the number of months that went by, from when I first contacted the dealership until the appointment date, and I thought that they would have been better prepared to complete the work. I was also informed by Honda that all of the parts necessary to do the bearing inspection were available. I received that notification on September 4th of 2024. I also find it strange that, out of nearly 250,000 affected vehicles, I am the first to request this service at this dealership. I was not told how long it would be until the dealership service department would receive the tool. In the recall notice from Honda, a connecting rod failure could potentially result in "...a fire, crash, or injury". That's the risk. I was told by Honda to continue driving the vehicle if I was not having any symptoms of failure. I have had no indications, but I would like to have this recall taken care of as soon as possible.

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