NHTSA Complaint #11663984 — 2018 BUICK ENCORE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11663984
Vehicle 2018 BUICK ENCORE
Component ENGINE
Date of Incident
Date Filed
Mileage 109,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2018 Buick Encore. The contact stated while driving at undisclosed speeds, the vehicle was shaking abnormally with the check engine and stabili-trak warning lights illuminated. The contact pulled over to the side of the road and turned off and restarted the vehicle and the warning lights were cleared, and the vehicle drove normally. The contact stated that the failure was intermittent but was a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and replaced the ignition coils and spark plugs; however, the failure reoccurred. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 109,800.

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