NHTSA Complaint #11663984 — 2018 BUICK ENCORE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11663984 |
| Vehicle | 2018 BUICK ENCORE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 109,800 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The contact owns a 2018 Buick Encore. The contact stated while driving at undisclosed speeds, the vehicle was shaking abnormally with the check engine and stabili-trak warning lights illuminated. The contact pulled over to the side of the road and turned off and restarted the vehicle and the warning lights were cleared, and the vehicle drove normally. The contact stated that the failure was intermittent but was a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and replaced the ignition coils and spark plugs; however, the failure reoccurred. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 109,800.
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