NHTSA Complaint #11663809 — 2015 JEEP COMPASS
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT issue reported to NHTSA
Complaint Details
| ODI Number | 11663809 |
| Vehicle | 2015 JEEP COMPASS |
| Component | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
The contact owns a 2015 Jeep Compass. The contact stated that while reversing, the front driver’s side headrest unexpectedly deployed. The contact stated that there was no impact to cause the headrest to deploy, creating a safety hazard for the driver. The vehicle was taken to the dealer, where it was diagnosed and determined that the plastic bracket holding the mechanism had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
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