NHTSA Complaint #11663461 — 2024 CHEVROLET TAHOE

The contact owns a 2024 Chevrolet Tahoe. The contact stated that while driving at 70 MPH after a vacation, there was an abnormal ticking sound coming from the vehicle, and the vehicle lost motive power. The contact was able to pull into a truck stop. The vehicle stalled and restarted but eventually shut off. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer to be diagnosed. The dealer retrieved codes indicating that an engine replacement was needed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and filed a case. The failure mileage was approximately 9,000. Parts distribution disconnect.