NHTSA Complaint #11716285 — 2024 CHEVROLET TAHOE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11716285
Vehicle 2024 CHEVROLET TAHOE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I have a 2024 Tahoe that was purchased new from the dealer and has 13,700mi. The first service was completed as required in December with no issues identified. Less than 2 months later the front wheels started making a squeaking sound intermittently when accelerating, coasting or breaking. There were no warning messages. The dealership/mechanic looked over the car & said that the front brakes were measuring 2mm (completely worn out) but no other issues. Before drop off the car computer said above 75% or more for front and rear breaks (green). I have been driving the car in normal condition in southern ca. It seems that the break pads were defective and degraded at an alarming/unsafe rate or that a different component on the car caused them the continuously rub and wear down. The dealership blamed it on owner operation even though they supposedly checked them 2 months before and didn't see abnormal signs of wear. I am very concerned with the QUALITY, RELIABILITY & SAFETY of the front breaking system due to the fact that the breaks wore out so fast. I am worried that the problem has not been properly identified and that that breaks will continue to have this problem if it wasn't caused by faulty pads. I have never had a break wear problem like this before on any of the other 5 new cars that I have owned. This is the first American brand car I have owned and hopefully it's not a sign of things to come.

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