NHTSA Complaint #11663406 — 2016 KIA OPTIMA

All 4 of the window regulator motors blew in my windows at the same time, only about 9 years into the vehicle's life. The little plastic pulleys that move the cables degrade over time and then ruin the rest of the window motor when they break, and since they decided not to make this an easily repairable part it requires the entire window regulator assembly which is half of the door to be replaced, not just this plastic part. I had to replace all 4 of them out of my own money, KIA REFUSED to replace something that is completely 100% their fault and it cost me over $3,500 to repair all four windows that went out pretty much at the same time. It's insane silly that anyone's windows can just break at anytime and be stuck in the down position. I can't just put up trash bags and then not be able to see a thing while I wait to get it fixed if it happens again. I was lucky enough to be in a position to get it looked at quickly, but it is absolutely insane that KIA would refuse to cover such a defect. There is already a class-action lawsuit over this I believe but they haven't even attempted to remedy the situation. Not everyone has time to wait for a lawsuit to settle. There should absolutely be some kind of recall/extended warranty on their windows. My engine blew at 57,400 miles only a few months later which is separate and was replaced but it's just insane that I was promised a car but got a piece of trash that consistently breaks while all I can get is a replacement engine with the same exact problem and no confirmation that the same thing won't just happen again while they continue to use the same defective engine over 10 model years. I want them to fix their issues not slap a band-aid over them and hope for the best. This company has been knowingly selling cars built to end up in a landfill within 10 years and they don't care.