NHTSA Complaint #11663142 — 2016 HONDA PILOT

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11663142
Vehicle 2016 HONDA PILOT
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Car electric system went down while driving and stopped in middle of the road. It happened sometimes before, usually when the car stops at the red light. All the warning light was turn on when that happen and it took a lot of try to restart the car. This time the car cannot turn on so I have to tow it to my mechanic. The mechanic checked everything including the alternator, battery, starter and told me that the problem is actually in the fuel pumps. I got the fuel pumps replaced and have not had the same issue since then. The mechanic said several Honda model had that issue. I contacted Honda as I see there is a recall on the same year model but Honda told me the VIN number isn't on their list, but I think the recall should cover my vehicle since the problem description and year model is matching.

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