NHTSA Complaint #11662940 — 2016 RAM 1500

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11662940
Vehicle 2016 RAM 1500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

About 2 months ago, the power steering assist stopped working and has been intermittent since. As I drove it to the dealership, I splashed into a puddle and the power steering returned. The dealership ran a check and found the code C2128 but said they could not replicate the problem. They found the PSA module cover was rusty. They wanted to charge $3,500 to replace the module as well as $2,300 to repair both front struts. I took my truck back (power steering inoperable) and researched parts, repair shops and recalls. There is a recall for PSA failure of the year of my vehicle though my truck is not included. I seem to have all the same issues as reported in the NHTSA recall. The power steering is presently still intermittent (wet weather seems to effect it) and feels generally unsafe as it fails and returns without warning. No other symptoms or indications before, during or after failure(s).

Related Complaints for the 2016 RAM 1500

Other STEERING Complaints

#11719470 My truck lost power steering while driving, a red flashing light came on saying power steering, pulled off and could ...
#11717156 My power steering went out on my vehicle in mid January 2016. My temperature guage was also not working properly. I t...
#11716800 The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 20-30 MPH, the steering wheel j...
#11713728 Power steering quit while driving. Electric Power Steering unit faulty from factory.
#11711756 Starting in October 2025 at about 131700 miles and continuing into Jan 2026 my 2016 Ram Eco Diesel would periodically...

Recent Complaints for the 2016 RAM 1500

#11719752 SERVICE BRAKES The ABS control module has faulted and the ABS, Traction Control, and Cruise Control are off making them all inoperab...
#11719537 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL ABS Module failure, Brake warning light on, ABS warning light on and unable to use cruise control
#11719537 SERVICE BRAKES ABS Module failure, Brake warning light on, ABS warning light on and unable to use cruise control
#11719628 SERVICE BRAKES ABS System failed when making a right hand turn. It cause my truck to fishtail into on coming traffic and wind up on ...
#11719470 ELECTRICAL SYSTEM My truck lost power steering while driving, a red flashing light came on saying power steering, pulled off and could ...
Check any vehicle history by VIN - Free vehicle history report