NHTSA Complaint #11662802 — 2024 SUBARU CROSSTREK
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11662802 |
| Vehicle | 2024 SUBARU CROSSTREK |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
There are 2 issues that I have noticed since I bought my car from a subaru dealership 10 DAYS ago. the first is that upon driving at highway speeds (over 50 mph) It feels like the car is jerky and pulls in a shaky rocking manner. this happened continuously, when I was using the cruise control and when I was not using the cruise control. It basically felt like I was driving in 40mph winds that were moving my car independently of what I was doing. The second is also something that happens at highway speeds, my driver side mirror shakes and vibrates so much so that I can't make out the surrounding space, cars and road at all. I scheduled a service appointment at the same dealership immediately. I told them these issues and upon inspection they reported that they do not see or report any such issues that I am concerned about. Stating that these are quote "characteristics" of the car. These are both potentially very dangerous problems that Subaru has stated is not an issue as far as they are concerned. There is a lawsuit about the driver side mirror that was filed in september of 2024. I just bought this car used with 10,500 miles on it and NOBODY mentioned anything in person or on the pre certified inspection checklist, CARFAX report or anything of that nature about these issues which Subaru must actually know about. If I was told about theses issues I would have not bought the car. And they are continuing to deny anything is wrong, saying its just a characteristic of the car. There are no warning lights or messages alerting of this issue within the car.
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