NHTSA Complaint #11708560 — 2024 SUBARU CROSSTREK

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11708560
Vehicle 2024 SUBARU CROSSTREK
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

In-car pop-up advertisements, specifically from SiriusXM. The advertisement pops up while driving, attempting to use the safety features of the car, including navigation. It happens every few months, at random. There is no way to opt-out from the vehicle; the only option is using a desktop computer, creating an account, and finding the communication preferences. This is a dangerous feature, as it causes multiple issues when it happens, including driver safety. They violated FCC rules by making this easy to opt out of; I've never opted in, as I had to create an account just to cancel.

Related Complaints for the 2024 SUBARU CROSSTREK

Other UNKNOWN OR OTHER Complaints

#11703326 Advertisements routinely pop up on infotainment screen and block safety features like X Mode (for snow). They are a d...
#11702629 Infotainment displayed an advertisement for serius XM radio while I was using navigation and operating the vehicle on...
#11702706 This is the second time this has occurred. While driving (vehicle in motion for multiple minutes beforehand), an ad f...
#11702600 While driving, the infotainment screen was overtaken with an advertisement for SiriusXM radio which had to be manuall...
#11702615 Advertisements from serious xm taking over the screen. Distracting me from the road because I had to close the ad and...

Recent Complaints for the 2024 SUBARU CROSSTREK

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