NHTSA Complaint #11703326 — 2024 SUBARU CROSSTREK
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11703326 |
| Vehicle | 2024 SUBARU CROSSTREK |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | RI |
Consumer Description
Advertisements routinely pop up on infotainment screen and block safety features like X Mode (for snow). They are a driving distraction, as they block all features on the screen and will not disappear until they are interacted with. This means that in inclement weather, I have to INTERACT WITH AN AD before using this safety feature. SiriusXM has refused to remove them. Subaru has said there is nothing they can do. This was also NOT disclosed to me upon purchase of the vehicle, so this is also a dishonest business practice on top of being a safety hazard by: not allowing usage of safety features and being a driving distraction. First and second incident was in November 2024, third was December 4, 2024. Most recent incidents occurred November 22, 2025 and December 2nd, 2025. I have photos as proof.
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