NHTSA Complaint #11662347 — 2023 FORD F-150 LIGHTNING BEV

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11662347
Vehicle	2023 FORD F-150 LIGHTNING BEV
Component	ELECTRICAL SYSTEM
Date of Incident	May 21, 2025
Date Filed	May 21, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The truck's remote access app is not able to communicate with the truck during the entire period I own the truck. This features worked 20% of time only. I am not able to unlock or lock the truck remotely. I am not able to find out its location and I am not able to remotely start its cooling system to keep battery cool during charging. I have brought the issue to the dealer I purchased the truck from at least 3 time in the last 2 years. Even though the truck's key was locked in it at the dealer, this issue was not resolved due to cost of its repair. Other trucks were repaired with a new modem. The truck was advertised as a remotely accessible EV truck, I am concerned about my safety if this feature is not available and I am at a urgent situation when it is necessary to use the features.

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Other ELECTRICAL SYSTEM Complaints

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#11701060 — November 23, 2025 — My f150 lightning won't drive wben put in Drive. Then all the sudden it goes forward when not expecting it and we al...

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Recent Complaints for the 2023 FORD F-150 LIGHTNING BEV

#11708989 — SERVICE BRAKES — January 5, 2026 — I was driving at 45 miles an hour. With no warning, the car had 28 warnings pop up and it just died with no warning. ...

#11708989 — STEERING — January 5, 2026 — I was driving at 45 miles an hour. With no warning, the car had 28 warnings pop up and it just died with no warning. ...

#11701060 — EXTERIOR LIGHTING — November 23, 2025 — My f150 lightning won't drive wben put in Drive. Then all the sudden it goes forward when not expecting it and we al...

#11701060 — UNKNOWN OR OTHER — November 23, 2025 — My f150 lightning won't drive wben put in Drive. Then all the sudden it goes forward when not expecting it and we al...

#11693814 — EXTERIOR LIGHTING — October 16, 2025 — Earlier this year, I filed NHTSA ID 11663872 when I noticed moisture collecting in the brake light assembly on my tru...