NHTSA Complaint #11709645 — 2023 FORD F-150 LIGHTNING BEV

The contact owns a 2023 Ford F-150. The contact stated that upon charging the vehicle, the charge was reduced by 40 miles. The contact stated that the vehicle failed to charge properly with a low-volume charger but charged as needed while using the high-volume charger. The contact stated that while driving 55 MPH and overtaking another vehicle, the vehicle accelerated to 65 MPH as intended, but the vehicle temporarily lost motive power. The vehicle restarted independently, and the contact was able to drive to the residence. The vehicle was towed to the dealer, where the cause of the failure was not determined. The vehicle was not repaired. The contact stated that the failure persisted. The contact was a field engineer and determined that the high voltage battery power module had failed, causing the main 12-Volt battery charging failure and a computer failure. The contact notified the dealer and the manufacturer that the high-voltage battery needed to be replaced. The contact was awaiting a response from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 16,000.