NHTSA Complaint #11693814 — 2023 FORD F-150 LIGHTNING BEV

Earlier this year, I filed NHTSA ID 11663872 when I noticed moisture collecting in the brake light assembly on my truck and Ford called this "normal", despite earlier issuing a recall for this very thing happening under NHTSA action 23V-418. Now, the brake light has failed completely, and Ford is denying coverage of this under my extended warranty with the following explanation: "your claim is denied due to water intrusion. A subject matter expert advised that Ford and Lincoln Protect will not participate in this claim as the lighting option only covers electrical failures on incandescent bulbs, halogen bulbs, High Intensity Discharge (HID) and [Light-Emitting Diode] LED lamp assemblies. A mechanical failure of a lamp assembly that allows water intrusion (fogging/moisture) is not a covered failure. A resulting electrical failure from this moisture/water would be consequential to the mechanical failure and would not be covered." Having inoperable brake lighting and possibly reverse lighting as well is an obvious danger to the public and there is no messaging system in the vehicle to tell you those components are not working properly, and clearly the previous recall campaign that replaced the lens assembly the first time did not work.