NHTSA Complaint #11662241 — 2020 MAZDA CX-5
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11662241 |
| Vehicle | 2020 MAZDA CX-5 |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
-Passenger side air bags deployed for no reason on May 19, 2025 at 1945h. -Driver safety compromised due to shock, momentary loss of hearing, disorientation while driving. -Other drivers safety compromised due to driver having to react, re-orient themselves and drive to safety. -Culver City Mazda dealership ran diagnostic. Conclusion: air bags deployed due to pressure. NO OTHER conclusions regarding system error, software error, ignitor, sensors or vehicle impact. -Police inspected vehicle at time of incident. No damage was observed or reported. -NO warning lamps or messages appeared prior to passenger air bag deployment.
Related Complaints for the 2020 MAZDA CX-5
Other AIR BAGS Complaints
#11682340
While traveling on an Interstate highway, my passenger side curtain airbag suddenly deployed without any warning whil...
#11489133
Airbags did not deploy when I crashed into a guard rail dragging for 40-50 feet.
#11403180
VEHICLE WAS ON A CITY STREET TRAVELING AT 35-40 MPH WHEN THE FRONT LEFT WHEEL (YOKOHAMA GEOLANDAR G91) SPONTANEOUSLY ...
Recent Complaints for the 2020 MAZDA CX-5
#11718626
POWER TRAIN
Started smelling burning oil in 2020 Mazda CX-5 non turbo with 34,000 miles. Auto shop states it is a cracked cylind...
#11709183
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owned a 2020 Mazda CX-5. The contact stated that while driving under 45 MPH, the TCM received a false dat...
#11697451
POWER TRAIN
Vehicle suffering from Mazda TSB 05-005/23 Chirping noise from Transaxle on 3rd to 4th gear upshift. Vehicle diagnos...
#11696894
STRUCTURE
SUNROOF EXPLODING - 2020 Cx5 I've seen other reports on mazda forums happending on cx the sunroofs RANDOM norma...
#11696893
UNKNOWN OR OTHER
THE SUNROOF EXPLODED NORMAL TEMPS in CHICAGO IL Halloween Hight 60 desgres on while driving on HWY