NHTSA Complaint #11662038 — 2018 RAM 3500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11662038
Vehicle 2018 RAM 3500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

The stereo malfunctioned on several occasions, I have taken it to the dealer and had a new stereo put in. My safety was at risk because the radio started jumping from station to station and calling people in my contact list. All of these increased concerns and my driving was impacted. This made it impossible to drive safely due to this issue. I had to pull over each time and disconnect my Bluetooth and unplug my phone for hands free driving. This issue caused a very unsafe and distracted event. Yes this has been confirmed. It has not been inspected by the police; this is a huge issue with these trucks there are several complaints that have been turned in. There were no warnings. The radio would work fine and then start going off on a tangent, there is no way to even turn off the radio to prevent this from happening. This needs to be covered by Dodge Ram, this issue is unsafe and could cause an accident.

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