NHTSA Complaint #11661940 — 2021 FORD MUSTANG MACH E
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11661940 |
| Vehicle | 2021 FORD MUSTANG MACH E |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WV |
Consumer Description
Per your instructions I'm filling this complaint due to Ford refusing to perform recall 21S42/21V712 Issued on 09-14-2021. I have opened multiple complaints with Ford Corp regarding their dealerships refusal to perform this safety recall in which the roof of my vehicle can fly off during operation. For weeks now I've been trying to get Ford to provide me with a dealership that would perform the recall as I have been refused by 5 local dealerships. Ford tells me "we can't force the dealership to do anything" and have refused to find a dealership that will do this recall and contact me. I have been attempting to get this recall done on and off for 3 years now.
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