NHTSA Complaint #11577157 — 2021 FORD MUSTANG MACH E
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11577157 |
| Vehicle | 2021 FORD MUSTANG MACH E |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I have been trying for over one year to get the safety recall work completed. Ford tells me to contact the dealership to schedule maintenance. I contact the dealership and they refuse to schedule service and tell me they will call me when they are able to handle the request. I tried contacting ford and they told me they cannot interfere with the dealership's scheduling process.
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