NHTSA Complaint #11661809 — 2013 FORD F-150

The contact owns a 2013 Ford F-150. The contact stated that while reversing out of a driveway, the brake pedal was depressed and went down to the floorboard. The contact used the parking brake to stop the vehicle. The brake warning light was illuminated. The vehicle was towed to the dealer who diagnosed that the brake master cylinder had leaked brake fluid into the brake booster pump. The contact was informed that the brake master cylinder and booster pump needed to be replaced. The dealer confirmed that the failure was related to NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 160,000.