NHTSA Complaint #11623520 — 2013 FORD F-150

The contact owns a 2013 Ford F-150. The contact stated that while coming to a stop, the brake pedal was depressed but failed to respond as intended. The brake pedal traveled to the floorboard and several unknown warning lights illuminated. The contact shifted the vehicle into neutral and coasted to the side of the road to stop the vehicle. The contact inspected the vehicle and noticed that the brake master cylinder had no brake fluid. The contact added brake fluid to the brake master cylinder and restarted the vehicle and resumed normal driving. The vehicle was taken to the dealer where it was confirmed that the brake master cylinder had no brake fluid, and that the brake fluid had leaked into the brake booster, causing the brake master cylinder and brake booster to fail. The contact was informed that the brake master cylinder and brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic). A case was opened, and the manufacturer referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 89,000.