NHTSA Complaint #11661690 — 2014 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11661690
Vehicle	2014 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	May 1, 2025
Date Filed	May 18, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Gear shift dropped out of drive into neutral. Note on dash said to put in park and then back to drive which was done. Same problem occurred a few minutes later. Also occurred to dealer tech advisor twice but has not been duplicated since even after about 150 miles. Dealer says they cannot troubleshoot until transmission fails. This seems to be the identical problem that required a 2019 recall.

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