NHTSA Complaint #11661629 — 2024 SUBARU CROSSTREK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11661629
Vehicle 2024 SUBARU CROSSTREK
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Phone charger does not work. Power was out and I could not charge phone. Best I've ever got was 1% on a 1 hour drive. The phone however gets extremely hot. Anecdotally, my usb port also didn't work leaving me with no way to have a charged phone during a prolonged power outage. The wireless charger is a widespread common problem. Below, I have included links to multiple threads and videos where even more multiple comments are posted of people having the same issue. For background, I use wireless charging on my nightstand, my motorcycle, my work desk, all for this phone, all different chargers in this case. It's the charger not working. It is a 100% real issue and here are all the other countless people having the same problem: [XXX] Same problem from this dealer employee. [XXX] Same problem posted on subaru forum. [XXX] Multiple people complaining about similar issue in this forum. [XXX] Mutiple people reporting a similar issue in this forum as well. [XXX] Guy removing the charger, comment section full of people having the same problem as me. This should be a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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