NHTSA Complaint #11566705 — 2024 SUBARU CROSSTREK
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11566705 |
| Vehicle | 2024 SUBARU CROSSTREK |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
went in for the WRL-23 recall in sept 2023 a very short time after getting notice, the servicing dealer. found the work needed to replace the dash wire harness as per the instructions, we were told the harness had to be ordered, days later we got a phone call advising the harness was being back ordered, as of 01/19/2024 we again were advised it was still on back order, a call to subaru of america asking why the part for a recall could be back ordered for FOUR months did not give much help other than being told it would take a week to investigate the issue. being a retired service manger for another brand auto i felt being lead around how can a recall be made and zero parts available in a reasonable time to make a repair ,which in this case could cause a fire
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