NHTSA Complaint #11661156 — 2019 FORD ESCAPE

During the month of January my vehicle started to overheat. I pulled over immediately and opened the hood. The coolant was bubbling over and I let it cool down. Once it cooled down I checked the level and noticed it was low. Which was weird since there had not been a leak. I filled it up and went on my way to work. I had my mechanic look at it and there was coolant in the engine. He stated take it to Ford ASAP. Which I did. I had it towed to the ford dealer and was told they would assess it and give me quote for repairs. After a week they cam back with it needs a new engine and the quoted repair was $7800. This car has 80K on it and was purchased from a ford dealer with 33K and was serviced regularly. Zero reason to need an engine unless it was a manufacturing defect. I start to look into recalls and low and behold there is a recall for the same issue from 2017-2019 of April. My car was produced in June I believe. I call Ford Motors and start a claim. After 30 days we finally come to an agreement. I pay $3200.00 and they pay the balance which was helpful considering I was still making payments. Finally get my car back the end of April.