NHTSA Complaint #11661003 — 2014 JEEP CHEROKEE

The vehicle experienced a catastrophic failure of the brand new CV half shaft while driving. Spline shear. Loss of Drive function, loss of Park function. Our local garage said the vehicle was the correct for make, model, and year for this to be a W47 recall issue. When we searched NTHSA with the vehicle VIN, which returned Zero open recalls. After researching the W47 recall, we called the manufacturer. They documented our VIN and details of our case in two departments and gave us the reference numbers: #92987492, and #92987905. They told us the next step was to bring it to NTHSA a file a complaint report about the VIN not being included in the recall and to include the reference numbers in the complaint form. We have nothing physical to scan or upload. Just those two reference numbers from the manufacturers.