NHTSA Complaint #11660913 — 2017 DODGE GRAND CARAVAN

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number	11660913
Vehicle	2017 DODGE GRAND CARAVAN
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	March 1, 2025
Date Filed	May 14, 2025
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger's side sliding door failed to close properly. The contact had to force the door closed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.

Related Complaints for the 2017 DODGE GRAND CARAVAN

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#11493713 — November 15, 2022 — The contact owns a 2017 Dodge Grand Caravan. The contact stated her children were able to open the passenger’s side s...

#11490950 — October 26, 2022 — The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger’s side sliding door could not be o...

Recent Complaints for the 2017 DODGE GRAND CARAVAN

#11718010 — UNKNOWN OR OTHER — February 14, 2026 — Seized sliding door latch. In an emergency we cannot exit threw the door. There was a recall on the door lock latch....

#11714179 — ENGINE — January 29, 2026 — I am writing to formally request that the National Highway Traffic Safety Administration review and consider an inves...

#11714179 — POWER TRAIN — January 29, 2026 — I am writing to formally request that the National Highway Traffic Safety Administration review and consider an inves...

#11713511 — UNKNOWN OR OTHER — January 26, 2026 — Both of my sliding passenger doors have become stuck closed due to failed lock actuators. (The doors do not open when...

#11710920 — POWER TRAIN — January 14, 2026 — On December 29, 2025, my wife put her van in park, turned off the vehicle and proceeded to exit the vehicle. The driv...