NHTSA Complaint #11597936 — 2017 DODGE GRAND CARAVAN

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number	11597936
Vehicle	2017 DODGE GRAND CARAVAN
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	March 1, 2024
Date Filed	July 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver's and passenger's side sliding doors failed to unlock as needed. There was no warning light illuminated. The vehicle was taken to the dealer, where an unknown assessment was made, and the contact was provided an estimate for the repair. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

Related Complaints for the 2017 DODGE GRAND CARAVAN

Other LATCHES/LOCKS/LINKAGES:DOORS:LATCH Complaints

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#11490950 — October 26, 2022 — The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger’s side sliding door could not be o...

Recent Complaints for the 2017 DODGE GRAND CARAVAN

#11718010 — UNKNOWN OR OTHER — February 14, 2026 — Seized sliding door latch. In an emergency we cannot exit threw the door. There was a recall on the door lock latch....

#11714179 — ENGINE — January 29, 2026 — I am writing to formally request that the National Highway Traffic Safety Administration review and consider an inves...

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#11713511 — UNKNOWN OR OTHER — January 26, 2026 — Both of my sliding passenger doors have become stuck closed due to failed lock actuators. (The doors do not open when...

#11710920 — POWER TRAIN — January 14, 2026 — On December 29, 2025, my wife put her van in park, turned off the vehicle and proceeded to exit the vehicle. The driv...