NHTSA Complaint #11660840 — 2020 JEEP GRAND CHEROKEE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11660840
Vehicle 2020 JEEP GRAND CHEROKEE
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 61,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The contact owns a 2020 Jeep Grand Cherokee. The contact stated while driving at undisclosed speeds, there was a misfire coming from the engine while accelerating, decelerating, idling, and while parked. The check engine warning light was intermittently illuminated. The vehicle was taken to the dealer, who diagnosed that the right-side intake camshaft on all 6 lobes had ground away and needed to be replaced. Additionally, metal was found in the rod bearings in the engine. The vehicle was repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 61,000.

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