NHTSA Complaint #11660734 — 2016 HYUNDAI SONATA

While accelerating from a red light, the engine suddenly lost power and the car stalled in the left turn lane in the middle of traffic. We had to have the vehicle towed to a repair shop, where I was informed that the engine had seized or locked up. The mechanic mentioned this type of failure can happen if the engine loses oil pressure, but we received no warning lights (oil, check engine, or otherwise) prior to the failure. The vehicle has always been properly maintained, including an oil change just a few months prior, and it had not been driven much since. This vehicle was purchased for my daughter to travel to and from college safely and reliably. We have taken great care of it, so the sudden and catastrophic failure of the engine (without any prior warning) is both unacceptable and devastating to our family and we have no way to get her back to her college. I’ve now learned that this year, make, and model: 2016 Hyundai Sonata has had numerous complaints and issues related to sudden engine failure and oil system issues. To my knowledge, this issue has not been officially recalled, despite a pattern of numerous similar reports. This kind of failure puts drivers and passengers at serious risk, particularly when it occurs during active driving conditions like what happened to us as we were stranded in the road and it almost caused a vehicle to hit us. As a parent, I entrusted Hyundai with my family’s safety. I am extremely disappointed by what appears to be a systemic issue and . I urge the agency to reconsider investigating these failures and pressure the manufacturer to do the right thing, stand behind their product and support affected customers like us.