NHTSA Complaint #11660535 — 2020 FORD EXPEDITION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11660535
Vehicle	2020 FORD EXPEDITION
Component	POWER TRAIN
Date of Incident	May 12, 2025
Date Filed	May 12, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

At highway speed 70mph, I accelerated and the vehicle downshifted to 1st, followed by loss of gear with a loud clunk. Then alarming for transmission. After coasting to about 30mph the teansmission clunked again and powere cane back. Happened while passing a semi truck. This was reproduced multiple times, on demand and I have video documentation. Dealer eventually rehauled the transmission. But now its starting to miss gears / have hard shifts. This transmission is a Huge safety risk.

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