NHTSA Complaint #11660443 — 2018 HONDA ODYSSEY

While driving my 2018 Honda Odyssey at approximately 35-40 mph on a regular city road, the passenger-side front airbag deployed suddenly and without any impact or external trigger. The road was clear, traffic was light, and no collision occurred before, during, or after the event. The airbag deployment was abrupt and loud, startling me and posing a serious safety risk to both myself and my passenger. Immediately after pulling over, I conducted a visual inspection of the vehicle. There was no damage to the front bumper, fender, windshield, or undercarriage, and no sign of impact or obstruction. The dashboard did not display any warning lights prior to or immediately after the event. I took the vehicle to an authorized service center, where they confirmed that no diagnostic trouble codes (DTCs) were stored and no mechanical fault could be identified. Despite my efforts to escalate the issue, Honda has declined to offer any support or written findings, stating they cannot assist if there is no identifiable cause. My insurance provider, State Farm, denied the claim as well, citing the absence of a collision. As of now, I am left with an unsafe vehicle, unexpected repair costs, and no accountability from the manufacturer or insurer. This incident could have resulted in serious injury if my passenger had been present, and I am extremely concerned about the safety implications for other Honda Odyssey owners. I am submitting this report in hopes that NHTSA investigates this potential safety defect. I’m willing to provide full documentation, photographs, and service records upon request.