NHTSA Complaint #11648628 — 2018 HONDA ODYSSEY

During a normal drive on city road, the right side airbag and copilot passenger seat airbag both activate with no collision or agitation of the vehicle. Vehicle was sent to dealership for inspection; data transmitted to Honda USA. Honda USA replied that it is normal for airbag to activate even if there is no collision; Honda said even a speed bump could activate the airbag. Honda has refused to investigate further or compensate my repair. During the incident, the car was not going through any speed bump; it was just on a normal flat city road. There was no prior warning signs in the car. It could have caused significant personal injuries had my kids were sitting next to the airbag explosion because the bags activated with.no collision; there is no counterforce to the airbag thus it would thrust straight into a person. Luckily my kids were not in those seats at the time. It took so long to file to NHTSA because Honda had been very unresponsive after hearing my case, it took Honda half a year to inform me they are not doing any corrections or compensation to this incident.