NHTSA Complaint #11660143 — 2021 FORD BRONCO SPORT

I took my 21 Bronco Sport Big Bend in to have a different recall fixed and also have an oil change performed. I told the service technician that my coolant level was always low but I could not find any leaks under the vehicle. The service department called me and told me that there was coolant leaking into the cylinders of my engine and I needed the long block replaced. There was no indicator light for the low coolant or any type of engine light that would alert me of an issue. I eventually got a call that they had received parts for my engine replacement. The service technician told me that they are seeing a lot of Bronco Sports have this issue, but I never received a recall notice nor can I find an open recall online for this issue. I believe my family and I were put at risk due to this issue because of the potential for engine failure or damage.