NHTSA Complaint #11659381 — 2024 HONDA PROLOGUE

12/13/2024 – Vehicle purchased New 01/22/2025 – Heating system began to malfunction. 01/31/2025 – Received dashboard warnings: “High Voltage System,” “Service Vehicle Soon,” and “Reduced Acceleration.” 02/01/2025 – Vehicle towed to the dealership for service. 02/10/2025 – Vehicle returned to us after repairs. 03/06/2025 – Same errors reappeared - “High Voltage System,” We contacted Honda Customer Service and filed a claim (Claim #15405227) 3/6/2025 - Vehicle towed to the dealership for service. 04/04/2025 - Vehicle returned to us. We were assured the issues were fully resolved. We were told a Honda technician had been dispatched to support the repairs and ensure all work was handled thoroughly. 04/09/2025– Same error messages appeared - "High Voltage System" Car towed to dealership again for repair 5/6/2025 - Vehicle is still being repaired