NHTSA Complaint #11658938 — 2018 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11658938
Vehicle	2018 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	July 25, 2024
Date Filed	May 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The touchscreen is completely malfunctioning and unusable. It started off as a one off incident during a very hot streak in the summer of 2024. I wrote it off and a fluke because of the temperature. 9 months later and the screen is constantly going haywire with ghost touches. Every feature that is controlled through that screen fails. Even using the controls on the steering wheel fail to work when the touchscreen is nonoperational. This system is so integrated into the systems of the vehicle that it is a safety concern. Subaru is aware of this issue and offered an extended warranty. However, if the system didn’t fail during that extended time, you are out of luck.

Related Complaints for the 2018 SUBARU OUTBACK

Other ELECTRICAL SYSTEM Complaints

#11714422 — January 30, 2026 — The contact owns a 2018 Subaru Outback. The contact stated that when driving approximately 30- 40 MPH, veering off th...

#11697314 — November 4, 2025 — While the lane keeping assistance is on the car will follow the exit lane beside the lane I’m in and jerk over into i...

#11689502 — September 24, 2025 — The head unit on the vehicle has delaminated. The touchscreen display no longer works, it has false touches. This aff...

#11688233 — September 18, 2025 — The contact owns a 2018 Subaru Outback. The contact stated that while attempting to start the vehicle, the infotainme...

#11685102 — September 4, 2025 — Head unit / radio has delamination and causing buttons to randomly press and cycle until it freezes. This is a know....

Recent Complaints for the 2018 SUBARU OUTBACK

#11718879 — UNKNOWN OR OTHER — February 18, 2026 — The STARLINK touchscreen display on my 2018 Subaru Outback has experienced progressive delamination — a separation of...

#11711455 — UNKNOWN OR OTHER — January 16, 2026 — the Infotainment system is malfunctioning. the screen is delaminating and pressing ghost buttons, flickering between ...

#11708006 — SEAT BELTS — December 31, 2025 — This is a Base model automobile with manual seats. The right front passenger seat unlocked without warning during ...

#11708006 — SEATS — December 31, 2025 — This is a Base model automobile with manual seats. The right front passenger seat unlocked without warning during ...

#11705158 — UNKNOWN OR OTHER — December 15, 2025 — While driving my 2018 Subaru Outback on the freeway, the sunroof spontaneously shattered without warning. At the time...