NHTSA Complaint #11658926 — 2009 TOYOTA VENZA

1) Brakes consistently 'softer' than normal. Sometimes require pumping the pedal to stop at all. Can be difficult to start car, brake pedal may not move at all to get starter button to light up. **Every time after sitting over night, when the car starts the pedal 'mushes' to the floor. It must be pumped to get any resistance. 2) Lack of reliable brakes poses real safety risk for everyone. I just had incident where I had difficulty stopping, nearly in accident. 3) One mechanic experienced lack of brakes when driving it, had to pump pedal to stop. 4) Multiple independent auto repair shops as well as local Toyota Dealer service have charged me thousands to repair, without success. 5) 6/27/23 warning light, 'check ABS', sensor unplugged by mechanic. Once master cylinder replaced, sensor reconnected. 6) I just called Toyota Corporate, was told they couldn't help, I'd have to pay to have it looked at again.