NHTSA Complaint #11638196 — 2009 TOYOTA VENZA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11638196
Vehicle 2009 TOYOTA VENZA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

While driving, the computer seemed to short out, going blank on the cars display, and all guages failed. The car kpet driving, but I lost power steering and brakes. It was difficult to control the car while getting to the side of the road. Once there, I turned the car off to see if things would reset. It would not. The car would not recognize that I had my foot on the brake to start the car. I eventually needed a tow, which was a stupid problem to have. the car was driveable, should be driveable, its the computer telling the car theres a problem when there isnt one. Once at the car shop the car started fine but failed to start again the next day. Now its not doing that behavior and the shop cant figure out whats going wrong. There are no codes to diagnose. What a stupid problem to have, a completely drivable vehicle, but a glitchy computer making the car unreliable. I am stunned that a modern car wont allow you to drive to a car shop, it would not start...the shop was 1.5 miles away but yet I had to pay for a tow. There have been NO other problems, so is it a ground, a short, a faulty display? theres no way to diagnose this or at least the shop is having a very difficult time with it. Are there other owners that have had this issue?

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